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Last Updated: January 2026

This Privacy Policy explains how The Lot ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application and services.

Information We Collect

We collect the following types of information:

• Account Information: Username, email address, and phone number when you create an account
• Vehicle Information: Details about your vehicle (year, make, model, VIN) that you provide in service requests
• Location Data: Your location to connect you with local automotive service providers
• Communications: Messages, posts, and other content you share on our platform
• Usage Data: Information about how you interact with our app, including device information and app activity

How We Use Your Information

We use your information to:

• Facilitate connections between customers and automotive service providers
• Process and display your service requests to relevant businesses
• Improve our platform and user experience
• Communicate with you about your account, quotes, and services
• Enforce our terms of service and protect users
• Analyze usage patterns to improve our services

Information Sharing

Your service requests and contact information may be shared with businesses on the platform to facilitate quotes and services. When you submit a service request, businesses in your area may see your request details including vehicle information and location.

We do not sell your personal information to third parties.

We may share information:

• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Security

We implement reasonable security measures to protect your information, including encryption and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security of your data.

Your Rights and Choices

You may:

• Access and update your account information through the app
• Delete your account by contacting us
• Opt out of promotional communications
• Control push notification preferences in your device settings

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.